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Job Title: Part Time Customer Solutions Specialist
Company: Webstaurant Store
NOW HIRING PART TIME TEAM MEMBERS
Due to rapid growth in our e-commerce division, we’re looking to add Part Time team members on our Customer Solutions team.
If hard work, strategic challenges, rapid change, and all of the rewards that come with embracing those qualities excite you, read on!
A position in the Customer Solutions Department involves the following:
- Providing friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased sales.
- Listening to and analyzing the customer’s issues, investigating the problems, and providing strategic solutions.
- Using judgment to determine appropriate profitability on all orders and taking action when necessary.
- Ensuring that customers always have the most complete and up to date information about the status of their order.
- Fostering a team oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company.
- Being willing to remain flexible and adapt to change as we continue to grow as a company.
- Continually taking initiative and using strategic thinking to ensure that WEBstaurantStore is the leader in the online food service industry.
The ideal candidate should have a/an:
- Passion for helping people sustain and grow their business.
- Demonstrated ability to learn and problem solve while handling multiple priorities.
- Ability to work well independently and as part of a cohesive team.
We are looking for team members to work weekday first shift hours around 9am – 2pm EST to help cover higher mid-day volume.