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Job Opening

Job Title: Traffic Coordinator

Company: Webstaurant Store

The WebstaurantStore is the leading ecommerce website to meet the purchasing needs of the food service professional worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail oriented candidates to join our growing company as a Traffic Coordinator.  This role focuses on problem solving and process improvement and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

 As a Traffic Coordinator you will:

  • Make and execute decisions regarding delivery needs of customer orders
  • Manage relationships with transportation providers, vendors, Customer Service, and others to help resolve shipping issues
  • Proactively problem solve and communicate with appropriate departments when product or customer service issues arise
  • Follow up on order and shipping errors to ensure accuracy and customer satisfaction
  • Monitor key department metrics, including profitability, to identify opportunities for team improvement
  • Collaborate with others in Logistics to ensure fast processing of orders
  • Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience
  • Investigate processing as well as customer problems and provide strategic solutions

We are looking for driven, motivated candidates who are:

  • Detail oriented
  • Adept at communicating effectively to a variety of audiences
  • Able to prioritize and balance multiple responsibilities
  • Willing to take initiative and ownership of problems to find solutions
  • Able to leverage data to support proposed solutions
  • Able to balance desired business and customer outcomes
  • A team player who wants to contribute to a thriving culture
  • Able to flourish in a fast-paced, changing environment
  • Computer literate
  • Have a college degree

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.

If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Logistics Coordinator position with you! Submit your resume and cover letter online today.