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Job Opening

Job Title: Customer Solutions Specialist

Company: Webstaurant Store, Inc.

Due to rapid growth in our e-commerce division, we’d love to discuss with you a position on our Customer Solutions team. If hard work, strategic challenges, rapid change, and all of the rewards that come with embracing those qualities excite you, read on!

A position in the Customer Solutions Department involves the following:

  • Providing friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business sales
  • Listening to and analyzing the customer’s issues, investigating the problems, and providing strategic solutions.
  • Using judgment to determine appropriate profitability on all orders and taking action when necessary.
  • Ensuring that customers always have the most complete and up to date information about the status of their order.
  • Fostering a team oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company.
  • Being willing to remain flexible and adapt to change as we continue to grow as a company.
  • Continually taking initiative and using strategic thinking to ensure that is the leader in the online food service industry.

What you need to qualify

The ideal candidate should have:

  • A bachelor’s degree in any major.
  • Cumulative GPA of 3.0 or higher (preferred).
  • Passion for helping people sustain and grow their restaurant business.
  • Demonstrated ability to learn and problem solve while handling multiple priorities.
  • Ability to work well independently and as part of a cohesive team.

If you’re ready for a challenge, we’d love to discuss a position with you as a Customer Solutions Specialist. The ideal candidate will have a strong work ethic, excellent communication skills, problem solving abilities, and an ambition to excel at one of Pennsylvania's fastest growing companies.