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Job Opening

Job Title: Logistics Administrator

Company: Clark Associates, Inc.

Become a valuable part of one of Clark Associates’ newest and most dynamic divisions!

Based in Lancaster, PA, Clark Associates has been a disruptive force in the Foodservice Equipment and Supply industry for many years, and its National Accounts division has been charged with further expanding the reach of our company’s products and services through the use of technology and innovation. Our team’s overarching goal is to provide creative and effective solutions to the unique needs and challenges of the chain restaurant sector.

As a Logistics Coordinator, you will serve a key role in our division’s growth and serve as an ambassador of our brand and a problem solver. You will be tasked with providing premier service and offering creative solutions to nationally recognized restaurant chains and their franchisees in an attempt to earn customer loyalty and foster user adoption. Because of our division’s capacity for rapid growth, opportunities for fast-track career advancement and leadership abound.

Day to day, Logistics Coordinators will be expected to:

  • Monitor order fulfillment issues and work with other divisions and outside contacts to provide customers with timely order status updates.
  • Provide prompt, clear, and friendly communication to our customers, mainly through the use of email.
  • Collaborate with others in Logistics, Account Relations, Operations, and Purchasing to ensure the fast processing of orders.
  • Proactively problem solve and communicate with appropriate departments when product or customer service issues arise.
  • Identify ways to improve our standards, procedures, and operational efficiencies through the use of a dedicated programming team.
  • Manage relationships with transportation providers, vendors, and internal contacts to help resolve shipping issues.
  • Follow up on order and shipping errors to ensure accuracy and customer satisfaction.
  • Monitor key department metrics, including profitability, to identify opportunities for team improvement.

The ideal candidate must be able to:

  • Provide excellent written and verbal communication
  • Maintain a detail oriented approach to their tasks.
  • Have the ability to multi-task and prioritize responsibilities effectively.
  • Be self-motivated and maintain a strong work ethic.
  • Be a quick learner in order to maximize work efficiency through the use of a variety of readily available software tools.
  • Thrive within a team framework, but also be able to work independently.
  • Carry a positive attitude and remain patient, even under pressure
  • Take initiative and seek out avenues for both self-improvement and the improvement of our company.

Due to the entrepreneurial nature of our division, employees will have the opportunity to express their creativity in the shaping of our processes and procedures. Flexibility, initiative, and motivation will be key characteristics of the ideal candidate as they will be required to pivot between different roles and assignments.

Clark National Accounts recognizes that its most valuable asset is its employees and invests heavily in their personal and professional growth. We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular foodservice industry training from top manufacturers and product experts.

Our Lancaster, PA campus features an on-site fitness center, and the chance to cook and eat delicious meals in our test kitchen, outfitted with some of our newest and best professional restaurant equipment.

If you’re ready for a challenging and rewarding career, and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Coordinator position with you! Submit your resume and apply online today.

 

*Cover letter required