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Job Opening

Job Title: 2nd Shift IT Support Technician

Company: Clark Associates, Inc.

Due to constant growth within the company, the IT department at Clark Associates, Inc. is looking for intelligent and driven entry-level IT professionals searching for a position to cultivate and grow their skills to join our 2nd shift team. This position is not your run of the mill position; our support team has their hands in all areas of the IT infrastructure, giving them a chance to grow their skills by working on a variety of tasks and taking on complex projects and additional responsibilities.


Position Responsibilities:

  • PC, hardware and software configuration
  • Respond to helpdesk calls and tickets and resolve them in a timely manner
  • Work with existing support team and systems administrators to ensure every issue is fully addressed
  • Properly document issues, licensing and equipment distribution
  • Participate in, and sometimes lead, projects to support the IT infrastructure


Applicants Should Have:

  • Drive and initiative, the desire to constantly improve upon skillset and knowledge base
  • PC, software and peripheral support experience
  • Excellent troubleshooting skills
  • Solid understanding of basic networking concepts
  • Basic understanding of Windows Server OS, Active Directory, DNS, DHCP, etc.
  • Experience with Open Source technologies
  • Excellent customer service skills
  • Ability to work well in a collaborative team environment
  • Real-word technology support experience - intern/externships are acceptable


Do you desire to be part of a team in which your ideas and solutions are put into place? Do you want to work for an employer who values your skills and what you can bring to the table, while investing in your future by providing the training required to stay up to date on current technologies? If you are motivated problem solver with a desire to grow your skills while supporting one of the fastest growing companies in PA, this position may be for you!


Applicants must be able to commute to our Lancaster, PA corporate office. This position requires rotational weekend shifts.