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Job Title: Client Onboarding Specialist

Company: Clark Associates, Inc.

Clark Associates, Inc. is a rapidly-growing, multi-divisional company in Lancaster, Pennsylvania. Our newest division, Clark National Accounts, works with large national and multi-national chains, and is looking for highly driven candidates who thrive in fast-paced environments to join our growing team as a Client Onboarding Specialist.  This role focuses on building, integrating and launching tailored solutions from the ground up, to create an effortless shopping experience for some of the nation’s largest brands.

A Client Onboarding Specialist within our National Accounts division will have the opportunity to shape the processes and procedures for these efforts, delivering innovative solutions that capture the unique needs of each of our modern multi-unit foodservice clients – from start to finish.

As a Client Onboarding Specialist, you will:

  • Own the client onboarding process, seeing new clients through from the signed partnership agreement to the full launch of their site, ensuring complete satisfaction of their unique user experience. This includes, but is not limited to:
    • Creation of the client’s custom site
    • Coordination of all user account information and hierarchy setup needs
    • Collaborating with internal parties to build the client’s custom catalog and specific item lists
    • Development of the site up until the full launch
  • Develop and create marketing campaigns and branding elements for the platform, including banner ads, promotions, email blast design and custom themes.
  • Maintain each client site, its marketing elements and catalog as their needs evolve throughout the partnership

 We are looking for driven and motivated candidates who:

  • Can organize and coordinate multiple internal and external parties
  • Are flexible, having the ability to learn and problem solve while juggling multiple priorities
  • Can work well independently and as part of a cohesive team
  • Have a strong work ethic and are results-oriented
  • Bring ambition to excel at one of PA's fastest growing companies


Clark Associates, Inc. offers competitive compensation and a comprehensive benefits package, including 401K match and wellness program. Cover Letter required for consideration.