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Job Opening

Job Title: IT Support Technician

Company: Clark Associates, Inc.

Due to constant growth within the company, the IT department at Clark Associates, Inc. is continually looking for intelligent and driven entry-level IT professionals searching for a position to cultivate and grow their skills at our new Tampa, FL location. This position is not your run of the mill position; our support team has their hands in all areas of the IT infrastructure, giving them a chance to grow their skills by working on a variety of tasks and taking on complex projects and additional responsibilities.  We support all companies under the Clark umbrella, including The WebstaurantStore, the leading ecommerce website to meet the purchasing needs of the food service professional worldwide.

Position Responsibilities:

  • PC, hardware and software configuration
  • Respond to helpdesk calls and tickets and resolve them in a timely manner
  • Work with existing support team and systems administrators to ensure every issue is fully addressed
  • Properly document issues, licensing and equipment distribution
  • Participate in, and sometimes lead, projects to support the IT infrastructure

Applicants Should Have:

  • Drive and initiative, the desire to constantly improve upon skillset and knowledge base
  • PC, software and peripheral support experience
  • Excellent troubleshooting skills
  • Solid understanding of basic networking concepts
  • Basic understanding of Windows Server OS, Active Directory, DNS, DHCP, etc.
  • Experience with Open Source technologies
  • Excellent customer service skills
  • Ability to work well in a collaborative team environment
  • Real-word technology support experience - intern/externships are acceptable

Do you desire to be part of a team in which your ideas and solutions are put into place? Do you want to work for an employer who values your skills and what you can bring to the table, while investing in your future by providing the training required to stay up to date on current technologies? If you are motivated problem solver with a desire to grow your skills while supporting a fast-paced, growing compant, this position may be for you!

Applicants must be able to commute to our Tampa, FL office.