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Job Title: Operations Professional

Company: The Restaurant Store, Inc.

Location: Baltimore, MD

As a Clark Associates company, The Restaurant Store provides the quality, value, and excellent service demanded by today’s busiest restaurateurs.  The Restaurant Store operates eight store locations in Harrisburg, Lancaster, Lehigh Valley, Philadelphia, and Reading, Pennsylvania, as well as Wilmington, Delaware and two locations in Baltimore, Maryland.  The Restaurant Store offers customers a selection of over 20,000 items within their brick-and-mortar locations and over 250,000 items through the ecommerce site,  Great prices, convenient online ordering, and virtually unlimited supplies make the Restaurant Store a food service professional’s premier source for restaurant supplies and equipment.

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match.


An operations professional receives and stocks all incoming deliveries onto the sales floor, and down stocks and fronts the store each day. Typically, an operations professional should be someone who enjoys repetitious work tasks and likes hands-on work.  Although an operations professional is not required to fill a sales function in the building, they are responsible to practice good customer service by helping customers find items in the store, or introducing customers to a hospitality professional who can give the customer in-depth assistance as needed. Stock associates report to the senior merchant in the building (Merchandise Lead or Merchandise Specialist). 


  • Receive all inbound merchandise daily and stock merchandise onto sales floor
  • Down stock reserve merchandise to selling areas
  • Front stock merchandise to provide a “grand opening” appearance every day
  • Follow priority list
  • Execute operational tasks given by upper management
  • Provide excellent customer service when needed without entering into sales advisory conversations
  • Keep work areas neat and clean
  • Perform general cleaning tasks such as sweeping or mopping the sales floor and taking out trash and cardboard
  • May be asked to operate a forklift


  • Basic knowledge of business model
  • A strong work ethic
  • Ability to demonstrate a sense of urgency in completing work assigned
  • Ability to think critically
  • Possess a positive attitude toward customers and coworkers
  • Basic communication skills
  • Honest, trust-worthy
  • A professional appearance
  • Ability to lift over 50lbs with repetition
  • Ability to climb ladders repeatedly
  • Ability to sit, stand, walk, squat, and lift repetitively for an 8 hour shift
  • Must be able to work from 6:30 AM-3:00 PM, Monday-Friday