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Job Title: Logistics Specialist – Outbound (Remote)

Company: Webstaurant Store, Inc.

Who we are: 

The WebstaurantStore is the leading ecommerce website to meet the purchasing needs of the food service professional worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day to day needs along with process improvement to keep up with our rapid growth. This role plays a key part in growing our business to support our customers to run their business more efficiently and profitably.   

As a Logistics Specialist you will: 

  • Make and execute decisions regarding delivery needs of customer orders 
  • Manage relationships with transportation providers, vendors, Customer Service, and others to help resolve shipping issues 
  • Proactively problem solve and communicate with appropriate departments when product or customer service issues arise 
  • Follow up on order and shipping errors to ensure accuracy and customer satisfaction 
  • Monitor key department metrics, including profitability, to identify opportunities for team improvement 
  • Collaborate with other stakeholders to ensure fast processing of orders 
  • Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience 
  • Investigate processing as well as customer problems and provide strategic solutions 

We are looking for driven, motivated candidates who are: 

  • Detail oriented 
  • Adept at communicating effectively to a variety of audiences 
  • Able to prioritize and balance multiple responsibilities 
  • Able to work autonomously to take initiative and ownership of complex problems to find creative solutions 
  • Able to think like an entrepreneur 
  • Willing to question the status quo and have a drive for process improvement 
  • Able to leverage data to support proposed solutions 
  • Able to balance desired business and customer outcomes 
  • A team player who wants to contribute to a thriving culture 
  • Able to flourish in a fast-paced, changing environment 
  • Computer literate 
  • A college degree is preferred but not required. Additionally, past industry experience is helpful but not required for this role.   

What we have to offer: 

  • Structured On The Job Training 
  • New Hire Training program with dedicated coaches to teach company history, culture and systems/processes 
  • Continued Professional Development 
  • In office Food Service Industry Trainings by Vendors and Product Experts 
  • Opportunities for Growth 
  • Competitive compensation 
  • Comprehensive Benefits Package, including: 
  • Starting Package of 15 Days Paid Time Off (PTO)  
  • Medical/Dental/Vision 
  • 401k with Company Match 
  • Student Loan Reimbursement Program 
  • Wellness Initiatives 
  • Gym Reimbursement 
  • A focus on Work/Life balance, workplace inclusion and community involvement 
  • State of the art on-site fitness center 
  • Dog Friendly Office 
  • A steady stream of coffee, drinks and snacks 
  • Flexible Remote Working Options* 

*Not close to one of our offices or do you prefer a fully remote working set up?  This position is also available as a remote position! Currently, we are employing legal residents of the following states: AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY. H-1B Visa Sponsorship Not Available, W2 only. 

To qualify for remote work, candidates must have: 

  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks 
  • Access to a home router and modem 
  • A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible) 
  • A valid, physical address (apartment, suite, etc.) PO Boxes are not supported as a physical address is required for you to receive your computer equipment 
  • The desire and ability to work and communicate in a professional environment with other team members via chat, webcam, etc. 

As a WebstaurantStore remote employee, you'll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.  

If you’re ready for a challenge and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Logistics Specialist position with you! To apply, submit your resume online today. Please include a cover letter.