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Job Title: Operations Professional

Company: The Restaurant Store, Inc.

 

Operations Professional 

 

As a Clark Associates company,?The Restaurant Store provides the quality, value, and excellent service demanded by today’s busiest restaurateurs.? The Restaurant Store operates eleven store locations throughout Pennsylvania, Maryland, Delaware, and New Jersey. The Restaurant Store offers customers a selection of over 20,000 items within their brick-and-mortar locations and over 300,000 items through the ecommerce site, TheRestaurantStore.com. The Restaurant Store sets itself apart by exceeding expectations through having the best people, best price, and best technology. Knowledgeable professionals, great prices, online ordering with “Express” Contactless pickup, and virtually unlimited supplies make the Restaurant Store a food service professional’s premier source for restaurant supplies and equipment.  

 

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental/vision insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy food service industry training from top manufacturers and product experts, as well as a discount on items purchased at The Restaurant Store. 

 

An Operations Professional handles all aspects of material handling each day.  Typically, an Operations Team member should be someone who enjoys repetitious work tasks and likes hands-on work.  Although an Operations Team member is not required to fill a sales function in the building (they don’t run the registers or load merchandise in vehicles), they are responsible to practice good customer service by helping customers find items in the store.  An Operations Team member is not required to act as a Sales professional and should find a member of the sales staff to meet the customer’s needs if required.  Operations Team member report to the senior merchant in the building (Merchandise Manager or Merchandise Specialist).  Stock associates typically don’t perform tasks like hanging signs or performing counts but may be asked to do more depending on volume of work.  Operations Team members are there specifically to make the store presentable and easily shop-able for our customers. 

 

Responsibilities: 

  • Receive all inbound merchandise daily and stock merchandise onto sales floor 

  • Down stock reserve merchandise to selling areas 

  • Front and face merchandise to provide a “grand opening” appearance every day 

  • Follow priority list 

  • Execute operational tasks given by management 

  • Provide excellent customer service when needed without entering sales advisory conversations 

  • Keep work areas neat and clean 

  • Perform general cleaning tasks such as sweeping or mopping the sales floor and taking out trash and cardboard 

  • May be asked to operate a forklift 

 

Requirements: 

  • Basic knowledge of business model 

  • A strong work ethic 

  • Ability to think critically 

  • Possess a positive attitude toward customers and coworkers 

  • Basic communication skills 

  • Honest, trust-worthy 

  • A professional appearance 

  • Ability to lift over 50lbs with repetition 

  • Ability to climb ladders repeatedly